Hand and Stone

I struggle to understand charges. I used a package for my facial and upgraded thinking it was a $20 additional charge but at check out was charged for two packages and and the additional $20. I spent 20 mins on hold calling for explanation but left voicemail. Also sent an email asking for help. This was yesterday and I haven’t heard back yet. I hope to stop by in the next week or so to understand. That being said I was very happy with my facial 😊. My total charges for one hour was $170 plus tip. I used two packages because of the cost and paid $20 out of pocket plus tip. ☹️

Katie just one of the best. Courteous and very complete in her work would recommend her to all who visit the store

Although my appointment needed to be rescheduled due to a therapists illness, they were able to quickly rebook me the same day. Receptionist were very professional and friendly, therapist was great and I was able to relax and enjoy the massage. Would use the same therapist again.

Personable and informed receptionists, very skilled and professional massage persons (this was a couples massage) and the calm and moderately lit rooms and Music were very conducive to great massages

My therapist, Jewel, was very attentive and concerned with giving ample attention to my problem areas.

The professionalism and friendliness of the staff is great. The personal touch and focus that they give to their clients demonstrates just how committed they are to providing excellent customer service. Super Staff!

Staff is awesome, friendly. Place is relaxing, smells nice,

I enjoy the blue bell location - they are friendly and processional without being pushy sales people

Great stuff Only issue is the website for this facility was not working so call required

I have been coming to this location since they opened and I am very satisfied with the level of service that i receive and the also with Elizabeth that i see for my massages. All of the staff are very nice and I have havbe also received facials that I have enjoyed as well