Hand and Stone

Although I wanted microdermal abrasion, my primary concern was my blackheads. In other spas, the esthetician usually spent time removing as many blackheads as possible. This didnt happen during my visit and I felt the microdermal abrasion was the focus of the visit. The esthetician did do a good job with that.

Therapist did a nice job but never touched my arms or front of my legs

I would have preferred a relaxing, dimly lit room to sit in for a few minutes after my massage, where I could slowly transition back into the "outside world".. It was very jarring to have to come immediately out into the brightly lit front desk area, right after my massage.

That sessions expire-

I would have to say because I don’t want conversation while having massage. I did not want to sound rude so I answered questions since it was my second visit and I had the same therapist. She is lovely, don’t get me wrong but I use this time for relaxation. Overall she was great when the conversation stopped.

I was satisfied. I rarely have facials. But it was a nice experience. I may do again in the future.

Overall limited selection of therapists that fit my schedule. Also, my therapist, who is the only one who seems to match my schedule likes to chat during the session and i dont enjoy thiis especially when im trying to relax. Shes pleasant and i would probably enjoy the massage more if not for eagerness to chat. I will be cancelling my membership unless i can transfer this to a different location.

Regarding "add on": I selected an add on, that, based on the name I thought would be "in addition to" the 60 minute massage. However it was included in the 60 minute massage..... That was actually 55 minutes. I questioned the receptionist, who basically ignored the deception.....and went right into the sales pitch for signing up for the monthly program. I felt deceived.

She had good knowledge of the products to use. I would have liked a more former touch on the massage, I enjoy getting a neck massage while the mask is working. She was very accommodating and explained everything she used

Not enough female massage therapists available. Had difficulty finding an appointment time with a female therapist.