Hand and Stone

Membership has increased since I joined. The website experience has been seriously lacking and most times unusable. Pay has not gone up at the same rate that price increases have.

My massage therapist Leslie. I’ve gone through a few and she’s by far the most knowledgeable and well trained.

Waiting room.the cost.

Mediocre massage. Pressure wasn’t adjusted or asked throughout. It started with pressure and then it was less, as time passed

Full 1 hour facial was not provided because of 25-30 minutes microdermabrasion 1 time and cryo the other time during the scheduled facial time

Very professional and clean. Was offered a drink pre and post massage to fulfill my needs. Excited to go back.

Everyone was very nice and friendly. They offered me water and the use of the bathroom. They didn’t push products and membership

A negative experience i had was forgetting my promotional coupon that was awarded during second month of membership. I felt my discount should have been honored regardless that i did not have the paper. The customer service felt like a corporate response and not individual

does everything have to get an A grade? Jeese. I was satisfied and I'm going to come back.

When checking out the receptionist kept trying to sell me like a membership after I told her numerous time I was not interested