Hand and Stone

They don't let you check out when you check in. I'm assuming because your company is too worried about getting clients to upgrade.

I had nothing to compare it to. I have never had a facial before.

My facial and eyebrow wax by Lyndsay were amazing. She is very pleasant and knowledgeable about what she does. I will definitely be a return customer

Very small waiting area felt the music was not at all relaxing and the lights in my room were not low the therapist was very nice

Have had other therapists that I enjoyed more She was very nice but I will probably ask for a different one next time.

I made an appointment 3 months ago, & the evening before the appointment received a phone call telling me my appointment is canceled I can try calling Manahawkin for an appointment as they no longer had an esthetician for waxing. Then this time received a call that my appointment time was changed. Not as big a deal as canceling but what if I book in advance for something important then things get canceled or switched?

I was very satisfied with Hand and Stone. Everything went smoothly. I plan to return soon for another relaxing massage!

Was told when i made the appt thst a specific therapist would be doing the massage but when i arrived i was told it was someone else. No reason given. Rex Receptionistdidnkt mention therewasa FREE upgradeavailabke that day.

Good cust service

My recent experience was actually comped to me because of my bad experience prior. I had scheduled an appointment with the receptionist who seemed to have forgotten to actually book me and so I never received my massage as planned. Thankfully the manager was very gracious and patient with me when I was not terribly pleasant and offered to give me my next massage for free. It was a very relaxing massage with the always amazing Ajah.