Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By Darcy P | 11/27/2022
Service was very prompt. Selection was good. Service was good.
By Thudson | 11/25/2022
The customer service representative was really helpful patient and accommodating. Even though I made my purchase outside the store it didn’t take any longer than in store. I had an issue with my bracelet and it was immediately fixed for me which I appreciate.
By Secret Shopper | 11/23/2022
Tge Sales Associate her name is Aniyah B. was incredibly knowledgeable about the Pandora product line. She was very interested in who and what I was shopping for. She was organized, incredibly polite answered any question I had and was truly engaged in assisting me and in no hurry. The store wasn't busy and she showed exactly what I was looking for. I will definitely be returning to tgat store in the next 7 to 10 days for other items. It was an absloute pleasure having her assistance as she truly knew her product and had answered all of my questions. It is very rare these days yo find a beautiful person that represents your mission and truly loves her job, has the passion and knows her product.
By Kk | 11/22/2022
The staff member, Chloe, was so sweet and awesome to work with! She really took time with me amd showed me lots of options!
By Ahzaria p | 11/13/2022
It’s nice because she helped me get my charms for my bracelet and I’m happy that there helping me
By KP | 11/11/2022
I was highly satisfied with my experience of Pandora, because they were very welcoming, and helped me find what I was looking for instantly.
By Marylee | 11/2/2022
Sales associate was knowledgeable, personable and efficient. She was able to obtain the merchandise I was looking for and the sale went smoothly. I’m very pleased with my experience.
By Michelle B | 11/2/2022
We went into the store because I had my eye on this ring for awhile. I’ve been looking at it online but wanted to see it in person. It was gorgeous! Mine and my boyfriends two year anniversary is coming up and while we aren’t ready for marriage he bought me this as a promise ring. It’s absolutely beautiful! The staff at the store were wonderful and very helpful.
By CAEH | 10/29/2022
Stephanie was a delight, so helpful and kind. Pandora is a terrific brand - I’m on my 3rd bracelet the first 2 are full! Excellent customer service.
By KAT S C | 10/26/2022
Store is very clean associate was very helpful and they made sure that I leave it when I ask for and what I needed they were very helpful everyone was so helpful and I appreciate it you guys are awesome