Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By Jazminee | 1/30/2022
The sales associate was so knowledgeable and helpful. She was also kind and patient as I looked around the store and tried different things. She made me feel as though I was the only one in the store and did not rush me. This was a great experience especially when I usually purchase many things online. I will go back to this specific location.
By Joanna C | 1/26/2022
Sales representative was extremely friendly while helping replace my daughters broken birthday charm. She noticed that her bracelet was also weak and too large after cleaning it and replaced the bracelet so it fit better and didnt break in the future. My last experience at pandora wasnt great and I was really hesitant on going back but this representative was amazing!!!.
By Vanessa | 1/22/2022
The representative was amazing. She based her recommendations on her assessment of my current charms. Stephy was great!!!
By Anonymous | 1/22/2022
From the moment I walked in, I was greeted by multiple employees. I worked with Stephy who is very knowledgeable about the products and took the time to explain different types of bracelets. When I asked her opinion on a particular product, she gave me her honest opinion. She didn't just try to sell me anything. She took the time to understand my needs and although it was busy, she never made me feel rushed. Stephy has helped me before during a past visit and I was lucky enough to have her assistance again. She is a wonderful person.
By Carmen S | 1/22/2022
Katie C was very helpful with choosing the right items I wanted and staying almost within my budget.
By Ms.Tee | 1/21/2022
I got the mall at 9:30am on Saturday morning, Google stated the store opened at 10am. Once the store did open Belkys N. said I'm going to help you first since you been here since 10am, I wasn't expected her to but thankfully she did! Belkys customer service and patients was GREAT! I will return to the store very soon!
By Filiberto R | 1/8/2022
good service and friendly coming and ask u how u doing can helping u to find something u like or u looking for something specifically great staff
By Kaiyla t | 1/6/2022
The employee there was so helpful she help me pick out two charms for a loved one and we both where very pleased thank you again your patience dedication honesty is very much appreciated
By Akiengreenfield89 | 1/4/2022
The young lady working was very friendly. She helped me out right away. She also knew exactly where to find the items I was looking for. I would highly recommend visiting as a result of her excellent customer service.
By Pamela | 12/31/2021
Salesperson was alert and ready to help. She was very patient and pleasant.