Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By Keisha F | 5/12/2021
The store manager was really great. I asked her for options on charms and she presented everything I was looking for. I also went shopping for my niece on that trip and she took time with her and made sure she was happy with her selection, even though it was closing time.
By Mary G | 5/12/2021
The associate who helped me was outstanding. Her customer service skills and demeanor were everything I expect (but do not often get in today’s age). I hope she gets a well deserved reward for her service.
By Brenda D. | 5/9/2021
Once I got in I was helped immediately. The person I had gave me a suggestion for a necklace I was getting for my grandma and told me it can adjust in size. The bracelet I had was cleaned with my charms but got a new bracelet with rose gold in it and was in love.
By Wilmer | 5/6/2021
Muy buenos precios y muy buena amabilidad de parte de los vendedores
By Ashley Sriram | 5/4/2021
Went to get my mom a Mother’s Day gift, the sales associate were extremely helpful! Will definitely be coming back!
By Diane LN | 5/4/2021
I had very little prior knowledge of Pandora products. I had several questions, my sales associate was wonderfully patient, kind, knowledgable! I took her advice on many options and wound up buying 2 bracelets instead of 1 and charms for both.
By Anonymous | 5/4/2021
The staff from Crossgate mall are so helpful and friendly
By Jasmina G | 5/2/2021
Love the variety and sale associate was not pushy
By Do not want to disclose | 5/2/2021
The sales associate was very helpful. She took the time to help me find the perfect gifts for my daughters. She did not rush me, she asked me a lot of questions to ensure. I got what I was looking for.
By sam | 4/29/2021
I just kind of came in, told the lady what I wanted by pointing it out and without knowing its actual name, she knew exactly what I was talking about and did my selection perfectly.