Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By Hope G | 4/7/2021
Danielle was very knowledgeable of the stock and was very friendly and professional. I knew just what I wanted and she was quick to provide me what I was looking for. She even showed me the two different Pave Circle Log necklace styles, I wasn't even aware there were two different styles. There was one ring that I wanted that they did not have in stock but I will order it on line. I was able to try the ring on in the rose gold so I know the size to order. All in all, the experience was very pleasurable. I will definitely go back to the Albany Crossgates store again.
By M3l | 4/3/2021
Pandora has excellent customer service. Always awesome experience going to the store. All representatives are always super sweet
By Cassandra V | 3/31/2021
The line moved very fast had a pleasure working with Ms Kay, it was a pleasure working with her very knowledgeable always kept a smile on her face and very pleasant thank you my daughter absolutely love the Disney bingo and Yoda
By JudyL | 3/30/2021
The staff was very friendly and helpful. I called prior and asked which was easiest entrance into the mall, which made things even easier, Great selection.
By Tasha parmanand | 3/30/2021
They person that help ur was very nice to us I will love to go n shop at pandora again
By Keisha F | 3/29/2021
The initial interaction with a rep outside the store didn’t start out great. However once we got inside the store the rep who took care of us was amazing she made my niece and I feel valued and appreciated.
By Bigvora | 3/27/2021
I went to purchase one piece for my bracelet and ended up buy numerous pieces and another bracelet. The sales woman was very helpful and talked me into signing up for the Pandora credit card which made me want to purchase even more pieces. I loved the experience.
By J.D | 3/16/2021
la atención y disponibilidad de las vendadedoras te hacen sentir bien y satisfecha con la compra. Siempre consigo lo que quiero y sobre todo las compras son con motivos especiales ,detalles para toda una vida. Amo a Pandora❤
By Joeyshla Morales | 3/15/2021
I didnot have to wait long for assistance. The assistance was clear and kind. Helpfull and quick assistance. I asked many questions and all of them were answered!! I am very satisfied!!
By Michelle H | 3/13/2021
I was very impressed with the customer service of my associate. She was very knowledgeable and easy to talk to. We need more people like her. When asking people to please wait before going into the store she did it such a way it made you more than happy to do what she had asked.