Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By ZoëW | 2/7/2023
The inventory they have is very cute and they have a good variety between small and dainty to big and shiny. I wear a size 7.5 on my ring finger and an 8-8.5 on my middle(which I didn’t know they were different sizes till the sales associate told me!). Staff were nice and the lady who helped me seemed like she’d been there for a little. Knew where to look and was pretty nice and patient with me and my friend. She also made sure she mentioned the sales going on- which ofc I had to partake in because who doesn’t love a sale?
By Lisa MS | 12/13/2022
I went there for a specific starter bracelet as a gift to a friend. I found the bracelet but was not happy w it when I actually tried it on.
By Jo B. | 12/13/2022
I was highly satisfied with my sales representative.
By Krystal F. | 12/2/2022
Availability of certain items, lack of inventory for the clip charms, and ability to see all of the merchandise without assistance.
By Anushka | 11/6/2022
I did not find every article during my visit and may be I have to order that online. There were less collection for rose gold charms and clips.
By Teresa G | 9/27/2022
I was in a hurry because I had to pick up my daughter from practice, I knew what I wanted because I looked online prior in the day. There were 2 women working with 2 customers and it took 20 minutes for 1 of them to get to me. It’s unavoidable because they were just doing their jobs working with people, I was just frustrated because 20 minutes is a long wait.
By Gloria B. | 9/17/2022
Replacing a bracelet.
By Becky | 8/1/2022
Lack of sizes in store. Lack of available items in store
By Kk | 7/13/2022
The technology was really slow/ uncooperative, but luckily I was feeling extra patient at that time.
By Rebecca | 6/16/2022
Manage of store was helpful; sales associate appeared new and may need to have more training on product information. She didn't even know what item I was talking about and wanted to purchase.