Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By Marisol S | 10/20/2020
I payed a lot but it was worth it. I’m satisfied with my jewelry just upset i couldn’t keep my original charms because of threading, which happened on my behalf.
By SJ | 9/27/2020
The people were very nice and respectful
By Liz B | 9/15/2020
My daughter purchased a ring in December of 2019 and this is her third ring to dat. The stones keep falling out
By Anonymous | 9/14/2020
I was there in the store to exchange a ring I bought in January because of a missing Crystal And was unable to replace the exact ring. I had another ring that I purchased about five years ago that also has MS and Crystal I called customer service and unfortunately there is no replacement for the ring or exchange or fixing it And was unable to replace the exact ring. I had another ring that I purchased about five years ago that also has Missing a Crystal I called customer service and unfortunately there is no replacement for the ring or exchange or fixing it By replacing the Crystal. I’m very disappointed
By Mary | 8/18/2020
Selection of charms was kind of disappointing.
By KeishaF | 8/12/2020
This associate was very polite and very willing to assist us. Her manager on duty was directing her to bring more people in the store than what’s allowed. The manager on duty was the same one who not only was rude to us, but dropped our merch and grabbed my niece without asking.
By Lanay C | 8/7/2020
I was satisfied with my recent visit bc the sales associate that was working on this day was very kind but their has been other days I went and other workers was not as kind and I left
By @keys2all | 1/10/2020
Bracelet cleaning unavailable and not a lot of charms
By Faith B | 1/7/2020
My intent was to go in for a clip for my leather rope bracelet. The store was extremely low on merchandise so it was hard to choose what I wanted. I had to settle for something I “sort of liked best” rather than loved. I just wish I had more of a selection to choose from to make me feel happier about my purchase.
By Lorraine | 12/8/2019
It was crowded and no specific line for the next available clerk to wait on people. They did not have the size ring that I was interested in.