Location
Crossgates Mall,
120 Washington Avenue ,
Albany, NY 12203
By Karen S | 2/15/2019
I went to the store to purchase a bracelet. I knew what I wanted before I arrived. When I walked into the store I was ignored. There were 2 other customers there at the time so the store was not busy.
By Alexgalush | 2/13/2019
I went in looking for the classic elegence ring size 6 in rose gold. They had it but not in my size so i went with silver and they put me on a list to be called when the have it in stock and they told i could echange it so I am happy and unhappy at the same time
By Belle A. | 1/12/2019
The sales person and I were interrupted several times during my time in the store. She was polite about being pulled away. Then was rushed through the rest of the sale. I am just as important as others.
By Cml | 1/8/2019
Went for 3 charms of which you had none. Although I was disappointed because of the associate I was not unhappy.
By R W | 1/5/2019
The selection of sale items was EXTREMELY limited. The sales associate was very unfriendly and acting as though I was annoying her by asking to see various pieces. Inventory could not be easily located within the store.
By Kennie M | 12/27/2018
I wanted the item I purchased. However, for the price I paid my concern is the product discoloring.
By Ghost | 12/20/2018
Rep was disinterested, and subsequently, I felt slightly rushed. Store was busy but she didn’t take time to discover my needs. Rep recommend AGAINST purchasing a charm I thought was nice based on quality
By Norman M | 12/16/2018
Was not greeted when I entered the store. Not a problem. But once Erin finished with a customer, she greeted us with a VERY welcoming and upbeat attitude. It bothered me that the other two joined at the display to attempt to have a conversation with Erin about food or something, but Erin remained professional and helpful. I applaud her. I shop this particular store often, and had it not been for Erin, I would have left. The attitudes of the other two ladies was quite bitter and cold.
By Josh R | 10/16/2018
Went in for the new bracelet and it’s collection and they didn’t have much in stock
By tony the tiger | 10/11/2018
Pandora CHARM SELECTION is very limited in travel charms.