Pandora Jewelry

First time buying a piece for my 12 year old daughter. She loves Pandora and wants Pandora gift cards for Christmas.

Waited awhile to receive service

Sales associate was very attentive and knowledgable. Store was bright and merchandise well displayed. Location of store inside a mall was great.

The sales associate was not very friendly.

I was highly satisfied. Wonderful staff. Easy in and out.

I went in because the sign said 40% off. However, there were only 8 pair of earrings on sale

There was a disconnect between management and the staff regarding return procedures and whether or not they should be able to accept my exchange. I wanted to get other merchandise/not a return or credit. I spoke with a manager the night before who told me it could be returned, and I made special arrangements to come to the store the next day to do so. I was able to exchange it, but there just seems to be more solidarity needed among the staff regarding procedure.

They put on my bracelet on , and tell me why walking through the mall it fell off when I wasn’t even messing with it .

Because they ran out of charms i spent over $200.00 was to get a free bracelet they only had a few left which is probably the wrong size and they wouldn't switch one out !! I was disappointed bc i have 4 bracelets for my self and i buy a lot of charms for gifts, they weren't very accommodating

I was not that satisfied because the girl that was working seem like she was a bit mad and miserable and she just like was kinda giving us attitude and stuff.