Pandora Jewelry

Wait time for assistance

Not only did Nicole help me again she remembered me from my last visit and she asked if I had received my Pandora account card. I was able to explain my issue and we compared it to another bracelet and solve the problem. I was also able to get the 3 additional charms I needed. I left smiling from ear to ear.

All the reps were busy so we had a wait. Not sure how long it was. It probably felt longer than it was.

Would like to see charms related to camping and the outdoors.

The store was roped off so only a certain number of people could walk around and look. The sales associate was not helpful. The sales associate did not know much about the jewelry.

The charms that I wanted were not in the Short Pump store in Virginia. I now have to go to another store in Stony Point to purchase the other charms that I want.

Nothing in particular. Just got a vibe from the sales associate so I was ready to finish and leave.

The only concern I had was I had a coupon for $50 off $100 purchase or more and because I did not use it within 6 months it was not valid. But I got the promotion right before the pandemic happened and for the store not to honor to was a bit concerning.

The ladys in the store was very nice and gave all the information to me I needed. The only Suggestion that I would make is to Pandora the company itself is if they could have more charms or figurings catering to other demographic backgrounds

I felt like it's hard to visibily see all the products that are offered due to the display. You have to know what your looking for in order for a salesperson to pull out the case. If I could see all that's offered, I may purchase more.