Pandora Jewelry

I was highly satisfied. I brought exactly what I intended to buy. Everyone was helpful.

The sales rep gave me the wrong charm. I knew I should have looked closer. I dont even want to exchange it out for the right one because I already needed to exchange the ring size I bought. When I went to change the ring, the sales rep. made me feel belittled. Next time I will order online.

I got what I wanted.

Not enough worker in the store to help. For the Christmas maybe can have some gifts for the customer. Big sale can make customers want to spend more money.

Waited a while to be helped. One sale’s associate said she would be right with me but started to do something else. So I had to find another sale’s associate to help me with my purchase.

I wanted to exchange a broken item I received as a Xmas gift with out my receipt and the Short pump store, Richmond, VA refused to exchange without my receipt. This was obvious this is a Pandora product it is broken. The store should have exchanged and sent back for repair. Poor customer service.

Good associate help but nothing that stuck out or overwhelmed me. Got what we came in for but that was all.

Great customer service !

Thank you for letting me in even though you were closing

Too pushy. Too loud. Overall doing his job.