Location
11800 West Broad Street,
Unit 1156 ,
Richmond, VA 23233
By Short pump mall VA shopper | 4/24/2021
It's always a pleasure to work with Darren. He is professional and very knowledgeable about thr product. His patience level is exceptional even when the store is busy. He is very friendly and I will be returning
By D. Price | 4/24/2021
Customer Care, Attentiveness and Service. Cleanliness Safety and Social Distance Selection Variety and Pricing
By Happy | 4/23/2021
Great service saleswoman was the best knew right away what to look for and she gave me options on what I could do without me asking she made me feel right at home plus she was training at the same time will be back sooon
By Sheryl J. | 4/22/2021
The sales associate was a pleasure to work with. I've purchased from this store before & always had a great experience. Everyone has great customer service.
By Ms.Shamrock | 4/20/2021
It was a wonderful experience! I was so excited when I walked in and I found out where The Absolutely Amazing Manger Had Gone too The Short Pump Town Center!! I Knew the store at Stony Point Was Closing, at the Time Darren Didn’t know where he was going,.. But He’s The Most Knowledgeable Man And Has A Heart ❤️ Of Gold!!
By Hope C | 4/19/2021
The assistant manager is who helped me and she was amazing and understanding of what I was looking for since it’s a gift for my mom who is extremely sick
By P. Simonetti | 4/17/2021
The Sales lead we worked with was terrific. She was patient and knew what she was talking about. She was relaxed and listened well to what we had to say.
By Crystal B | 4/17/2021
Nicole O assisted me and she was extremely helpful, explaining the difference between stoppers vs spacers and she helped me select some new charms. The other young lady working (don't remember her name) was also really nice and friendly.
By Veronica | 4/17/2021
Our sales associate Nicole was very knowledgable about the product selection available to us given that we were shopping for our anniversary.
By Logan M | 4/13/2021
As soon as we walked in we were greeted with kindness. The sales associate was already helping someone so we began browsing while waiting, but before we made it past the first display the assistant manager was there and more than happy to help me with my purchase. She even offered to put the charm on my bracelet for me! I bought my bracelet at this location as well and was so pleased with the experience. I have been to other stores before and wasn't treated with this level of kindness. I will be returning to this location for all of my Pandora needs!