Pandora Jewelry

The assistant manger was the BEST. I believe his name is Clayton. I’ve bought charms and bracelets for others but this was my first bracelet. He literally broke everything down for me, wasn’t irritated by my questions and explained very well. He was also very patient with me because I’m very indecisive. I had the best customer service experience EVER in Pandora. His energy, personality and enthusiasm shows that he really loves his job. He should definitely get some type of perk or be part of a training. I’m surely going to see if he can help me the next time I go to Short Pump’s Pandora.

Clayton was amazing the entire time!

The store is overall clean. The associate that helped me that was was super nice and had knowledge of the merchandise. I am pleased with the collection of charms you have at the store.

Happy I did not have to sign in and wait. Everyone was great!

everybody was professional and very helpful

Quality of merchandise Knowledge of staff Cleanliness and safety of the stores environment

When I spoke with the sales rep of what I wanted he knew exactly what I was speaking about. He also suggested another charm and to clean my bracelets, he was really great.

Staff pleasant and very knowledgeable.

I went in to get a promise ring with my boyfriend. Neither of us knew exactly what to do when we got there, but the employees there were very helpful and patient. They took the time to go through everything about sizes, ring styles, and warranty. The specific employee that helped us, which my boyfriend noticed was the assistant manager, was very nice and knew exactly what he was talking about. I showed him rings I liked and he showed us those rings plus other ones he recommended. We ended up choosing one that he recommended and it was a very easy and simple process. He also talked about replacing if lost or broken, which was very nice to know. He also mentioned that there was a store card we could apply for, which I thought was a good idea. He was genuinely friendly and it felt like I could trust him with my ideas and information. I really liked this experience along with the store and the employees.

The service is alway positive