Location
11800 West Broad Street,
Unit 1156 ,
Richmond, VA 23233
By Paulina AH | 8/25/2019
I am because is a way of save and invest my money and I like jewels and it! has a high quality on the market
By Anonymous | 8/24/2019
The customer service was a delight, also had a variety of charms and bracelets to choose from
By Tiffiany J | 8/16/2019
The sales representative was friendly and helpful.
By Cinnamon5 | 8/16/2019
The lady who helped me was very accommodating.
By Octavia N. | 8/12/2019
I came in to purchase a bracelet for my mother and ended up leaving with one for myself as well. Katie was very helpful and pleasant. She took very good care of me despite my indecisive ways. Katie took her time and did not make me feel rushed or pressured. She did her best to help me make discussions. She even put the charms on for me to make sure it met my needs. I really enjoyed working with Katie. Every time I come to Pandora I will be looking for her!
By Apryl | 8/7/2019
I was greeted as soon as I walked in by Clayton. He took me right to the merchandise that I was looking for. He even took the time to explain to me how to clean the merchandise and informed me that I had the option to bring it back in the future for cleaning.
By Marquita R | 8/4/2019
I actually went to two different pandora locations, I bought charms and I also had to return my bracelet that broke. I received great customer service and assistance with my situation. The sales associate kept me engaged so much that I bought another charm. I love Pandora store and the sales associates are amazing and they keep us customers coming back to spend our money not only for your product but also for the excellent customer service that is received as soon as you walk in the door.
By Ramona G | 8/3/2019
The Manager Clayton went over and above to assist me with decisions on weather to exchange, return or just keep what I have. I ultimately kept what I had and because of his great customer service, ended up purchasing another piece of jewelry!!! Great employee that you have in Clayton... wonderful personality!!!!
By Ramel J | 7/31/2019
I was not familiar with buying jewelry, but Clayton was incredibly helpful and a very warm person.
By Cate | 7/27/2019
It’s a personal satisfaction I received when I travel to new places I treat myself to a new charm to remember my trip with so this visit was to short pump va. For my sins 30th bday and so the experience was wonderful