Pandora Jewelry

There was an extremely long wait to enter the store. Which was due to the pandemic and the number of employees to service customers. However, I realize this situation is unavoidable due to COVID-19

I know it’s difficult during the pandemic but there should be more associates so we don’t have to wait outside the store. Maybe give people a catalog to look at while waiting. That’s part of the problem when people take so long to make a purchase.

I had to wait over an hour to get into the store to shop and this was during the week.

It was a very long wait

Only because the prices are high, I came in to take advantage of the 30% off sale.

Stock seemed low and what i was looking for was not available in the store. I was told the bracelet my girlfriend wanted was discontinued, but was still in catalogue.

I wanted to purchase another Pandora Me bracelet and I was able to find something I liked. I would recommend more charms but realize it’s a new product

The wait inline outside the store was a long time…

There were three customers in the store. Two were together. But 5-6 employees working. I had to stand outside the store which I understand but everyone just looked at me nobody said hello or we'll be with you in a second. One lady that was trying to leave the store with a baby had to stand for several minutes to get let out and even she had to get loud to tell someone to let her out the store. If it was for Ms. Raven coming to let me in and giving me service I would have been extremely mad. Ms. Raven was very professional and friendly and had excellent customer service. She was the only one. She put me in the system and I don't know why the last associate didn't put me in it since I spent almost $200 on August 13, 2021. I guess I wasn't important enough for them to want me to return. But this store doesn't have to worry about it because I won't .

Because my new double wrap bracelet is very hard to close on my own wrist