
By Travel Diva | 5/27/2018
The rep was very patient with my purchase. There were several items not in stock. I came in for the free bracelet promotion. I wanted to get a battery for my Pandora watch but was given a number to call. Was not happy. Chicago Watertower store said they could send it out for me but I was just visiting the area.

By Mirza | 5/24/2018
I loved the customer service, super friendly and caring of your questions. The pandora store is great to be in, with a good atmosphere.

By lovefigmentWDW | 5/24/2018
1- upon entering the store, there was a very kind greeter explaining the order and experience layout. 2- assistant manager Heather was AMAZING - she was on her game. Anticipating needs, for example, starting a waiting list as soon as there was more than 1 person waiting. She ran around with a smile and positivity. 3- last but most important, Jacqueline D, was kind, patient and gave me honest input as I ask questions (lots) and provided an engaged experience. That is very important to me, when I’m spending a lot of money.

By Ariel P | 5/20/2018
I was highly satisfied with my Pandora experience. The employee helping me was extremely friendly and patient while I picked my charm. She did not make me feel rushed at all. The selection of charms was great and I didn't realize some charms came in different designs as well. Will be returning soon.

By Tiffani | 5/19/2018
Fast service. Sales associate was very friendly. Items always in stock.

By Anna H | 5/18/2018
Great customer service

By MP | 5/14/2018
I came with a list of charms I needed, all were available and the clerks were very pleasant. I even had more 4 completed bracelets cleaned. Great experience.

By Kevon D. | 5/14/2018
Linda was extremely helpful. She knew exactly what I needed and made very good recommendations. Very satisfied.

By Happy T | 5/14/2018
My sales person was very accommodating, and knowledgeable. She made me feel very welcomed ( this was my first visit to any Pandora store) and she just treated me like an old friend!

By Anonymous | 5/12/2018
I was pleased with high fast the lanes moved. I was pleased with the amount of staff present. I was pleased with the friendliness of staff.