Pandora Jewelry

I was extremely satisfied with my visit to Pandora. Deb did a good job retrieving my on-line order and helping me purchase additional items in the store.

The associate salir was very rude she don’t even said her name to me, she was and a rush, I know it was almost time to close but she doesn’t need to tread people like that, It was my birthday and I was shopping for my gift from my kids and husband and I spent more than $200 and she trow my bracelet gift (Angel) on a plastic bag and I have to ask a other associate to pleas if she can be so kind to give me a box so I can put my bracelet when I am not wearing it, I never have this problem before at this Store

I went to purchase a friend the family you choose charm. I asked about it and the associate told me it was not released yet. I looked it up on my phone and told her it was. she said we don't have it so I showed her on my phone that the Jordan Creek store did in fact have a few less than 24 hrs ago. She then looked for the charm and said oh here it is. I had to look up my phone for the price for her and when I asked her to please put it in a box and wrap it. She put a piece of tissue and just put the charm only in the tissue and a little paper box. Then she said would you like a sack. I told her no I would just take it as it was. The store was not busy and I have never been treated so poorly in the Jordan Creek Mall store as I was yesterday. I will definitely be purchasing my pandora in another location from here on.

I was so disappointed in the Jordan Creek Mall Pandora. No one even acknowledged us at all when we walked into the store. Both ladies were helping other customers but never even made eye contact. Then when it was my turn she wouldn't let me look at the charms I asked about. She just told me they didnt have what i wanted. I will never shop at that store again.

I was disappointed that pandora store wouldn’t take a personal check sonwill shop at my local Jewlery store where they will take my persona check ! Also when I payed cash the sale associate just haneded me the box without proper bag ! Said they weee out of bags hmmm miss management if you ask me ! So the. I asked for gift wrap and then had to carry this kettle box around went into another place of business and they offered me a sack !

Involving sales person Tina W No. 155484. Returning crown ring because it catches on everything. Tina acted like I was annoying her and was rude in her interaction by her mannerisms and in her voice. I used a $10 off coupon from taking a previous survey - which was taken off ONLY the ring - even though I purchased a $100 necklace in that same transaction. The purchase price of my total transaction was $180 - $100 necklace, $80 ring - and she would ONLY REFUND $70 for the ring - even though I paid $80 - the $10 off coupon would still be valid with my $100 necklace, however, she would not take the $10 off the necklace. I then chose to return BOTH ITEMS as she would not allow my coupon with the necklace, and she made me use A DIFFERENT $10 off coupon that I had, so now I have no coupons, as she said the previous one is now invalid. She was rude and would not listen to what I was saying, kept interrupting me as I'm explaining how the coupon should be applied to necklace by default. I have spent hundreds of dollars at this store, however, I will NEVER EVER SHOP THERE AGAIN.

Sent in a broken pandora bracelet under warranty. After 9-10 weeks a smaller replacement bracelet was sent which doesn’t even fit

My daughter got a ring (My Princess Stackable Ring, Clear CZ) for her birthday from my parents. The ring broke and we returned it. It broke again and when we went to exchange it again, we were told it has been just over a year since the last and therefore cannot exchange it. It was a waste of money and a wasted a gift. Makes me want to tell anyone who gets something from Pandora to make note of purchase/return date(s) and to always be sure to return before the year. That's just bad business in my opinion.