Pandora Jewelry

They did not have any of the charms i wanted. The way items was packaged.

The wait for service was very long, I understand due to social distance,the first 3 charms I wanted were not in stock and I have to look online to purchase it. It was an ok experience for my first time.

I was very satisfied with my Pandora experience. The sales person was very polite and knowledgeable. The store was a little crowded and we had to wait until some patrons left the store before we could enter. Otherwise everything was fine.

Friendliness and attentiveness of staff; made to feel important regardless of purchase or inquiring of products. Staff/Store adhered to safety guidelines; cleanliness of the store, hand sanitizer stand and distributed before viewing merchandise, line and floor markings in store and outside when at capacity for social distancing. Displayed exceptional customer service. Commend Pandora for doing your part in being careful and responsible.

There were a lot of people browsing the store that wasn’t being help by a associate and it was frustrating trying to look at the merchandise with so many people in the small store.

My shopping experience was great awesome but they was out of a few charms I wanted but will definitely return and shopping again I'm new to Pandora and I love it

Always room for improvement

There wasn’t a good selection of rose gold charns that were not in order the sales guy had a hard time finding charms

I was looking for charms for my bracelet in an old book so I saw old charms. I didn’t know they were old so when I asked for them & they said they were discontinued, I was upset. The sales associate said I should be able to go to an outlet store and maybe find some discontinued items so that made me happy. I’ll be going to an outlet store soon!

Upon my first visit a few days earlier the sales staff seems as if not wanting to assist me. We’re rude. On this trip back to the store the first associate was kind but I had to ask to be let in the store to look at merchandise. Once in the associate whom helped me was very helpful and polite.