Pandora Jewelry

First time @ Pandora’s and not aware I needed to get on a list for help. I waited 10-15 minutes before anyone asked my name and explained the list. I was told I would have about 10-25 wait. I was third in line. I stepped out of the store for about 10 minutes and when I returned I was told my name was called but I wasn’t there. Once I was waited on the clerk had difficulty finding the merchandise I was interested in

The system for waiting on customers was very efficient, and the staff was friendly, but several of the store associates did not seem familiar with the merchandise

I was highly satisfied!

I understand that it is the Holiday season. The store was crowed which is a good thing for Pandora but it meant that one on one conversation with the Sales associate was not as helpful as it might have been otherwise. That was my first experience shopping at Pandora and I would have liked more interaction with the Sales Associate as to my choices.

it was good

It's Christmas time and there were only 3 sales associates and only 2 of them were assisting customers, the other one was just checking people in. The wait time was ridiculous!

Wait time longer than usual. The closer it gets to Christmas I fear it will be much worse. Normally I very satisfied.

I was satisfied.

The sales associate did not listen to what I needed. She seemed pre-occupied and asked me a couple of time what I needed. The entire process was very disjointed and not very good service This is not typical for Pandora associates.

I believe more of the staff could have been checking customers out instead of making me wait when they were not helping other customers.