Pandora Jewelry

745 ratings
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Location

Carousel Center,
9090 Carousel Drive ,
Syracuse, NY 13290

BrendaL

By BrendaL | 2/29/2020

Was greeted & assisted within few minutes after arrival, item I desired was in stock, lead associate was extremely nice.

OK

By OK | 2/8/2020

The customer service representatives handled my request with ease.

Neoth49

By Neoth49 | 2/8/2020

The sales help was very good. They helped my learn how to care for my jewelry. Very friendly.

debbie k

By debbie k | 2/8/2020

the sales associates in this store are always very friendly and helpful

Martipc66

By Martipc66 | 2/6/2020

Heather is fabulous to work with. She always is friendly and goes out of her way to help me.

Johnathan H

By Johnathan H | 2/5/2020

Sales associate and manager were very helpful and kind

KB

By KB | 2/4/2020

Just love Pandora Jewelry in general

Tee

By Tee | 2/2/2020

Found what I was looking

Daphne

By Daphne | 2/2/2020

Friendly people and beautiful selection

PandoraRings

By PandoraRings | 2/1/2020

I did not have a problem with this Pandora location. Everyone was friendly knowledgeable and kind. What bothers me is that my daughter got a ting as a gift and a stone fell out. I called the store near where we live and was told the ring has been discontinued for this very reason by that I should send an email and I would then be allowed to exchange the ring for one of equal value. I sent two emails and got a Robo response acknowledging my email and stating I would be contacted soon. That never happened. It just so happened that my daughter was visiting a friend and while shopping she saw the exact same ring as the defective one she had at home and re-bought it. I feel that Pandora did wrong by us by not responding to my emails- we should not have had to pay for a second ring. It is my hope that someone will contact me and allow me to return the defective ring and pick out a replacement.