Location
1676 E. Buena Vista Drive,
Suite #B ,
Lake Buena Vista, FL 32830
By Anonymous | 12/9/2017
Put on a list soon as I entered to be waited on......shopping just became work. No thank you. A list , really a list.
By Anonymous | 12/5/2017
As I was speaking with Ginny, she tried to push me toward the bangle promotion twice (which I understand is her job). Once I told her I have one and I don't like the way it fits my wrist, she closed the box and her demeanor changed. I felt very rushed by her and it seemed it was because I didn't want to spend a ton. I did add to my purchase in order to get more than one charm, which was not my initial plan. After she ran my card, she asked if I wanted them on my bracelet, placing them on the end. This was fine, but inconsistent with service I get in my home store, when they ask me if I want help rearranging them. She did get me a silicone ring for inside the clip. She quickly handed me my receipt and was walking away as I was trying to finish a conversation with her. All the while, another associate was engaging with my 6-year old son. I felt bad not giving her my sale because she was so kind when we walked in and the whole time I was talking with Ginny. I *think* her name was Alisha. I left feeling uncomfortable about my experience at this store. I like to use Pandora as my souvenir, but I will aim to not frequent this store, as feeling this way on vacation is not preferred.
By Anonymous | 12/3/2017
the sales associate didn't know the answer to any of my questions. I had a return because the piece broke and she wasn't helpful or exchange the piece. No, I didn't have the receipt but you can see that its a Pandora piece.
By Anonymous | 11/30/2017
I was very disappointed that the sales person didn't tell me that if I would have waited until the next day I would have gotten a free bangle.
By Anonymous | 11/11/2017
When I went in store, a collection of 3 staff were huddled and laughing together paying no attention to customers so I had to actively seek out assistance, and from then on everything else seemed like it was a chore to them, if it wasn’t a gift for someone I would have walked out.
By Anonymous | 10/28/2017
Sell person not in a good mood, service was very poor... Could find anything I was looking for or she could't find what I want it.
By Anonymous | 10/26/2017
store seemed ready to close by 10:20 pm- the associates were in a hurry to get my purchase over with. showed them photos of what I wanted, they made no extra steps to find what I needed nor offered to find/ pick up or ship to me. I spend $380 to $600 each time I shop in any Pandora store, stock was out, associate did not move from counter nor try to help find what I was looking for. as a Disney location which is supposed to be the best, this site is a failure.
By Anonymous | 10/13/2017
Although there were three associates in the store no one greeted us when we came in. It was if my small purchase didn’t really matter to them
By Anonymous | 10/12/2017
The assistant seemed bored and uninterested in me. I felt as though I was almost wasting her time despite spending over €130!!
By Anonymous | 10/9/2017
No quedé satisfecha, ya que al hacer esta misma encuesta metí por error los datos de la fecha y por tanto no se me pudo descontar los 10$, la chica que me atendía dijo que ella no podía hacer nada, llamó a su encargada y esta tampoco pudo hacer nada, entre tanto abrieron un cajón lleno de bolsos de Pandora preciosos, le pregunte el precio y me dijo que no se vendían que eran para regalar, les dije que me regalaran uno por las molestias y me dijeron que nó, que no se podía! Quede muy insatisfecha con el servicio! Ahora necesito dos charms nuevos y no quiero volver a pandora!

