Pandora Jewelry

I continue to come in for the tennis bracelet and it’s NEVER in my size..I wanted the Purple Heart and it’s never there.. the salesperson that I had wasn’t very pleasant.. I don’t have very much money BUT I love Pandora and when I have a salesperson that’s kind and friendly it makes me ok with spending my money

The young lady that assisted me was a tad bit rude. She asked if I was with the other people in the store. I replied, "no I'm not". Then she asked in another rude tone "had I waited in line, or if I just walked in?" I replied that I'd waited in line. After that she was rather "short with her words and I felt rushed. I love Pandora, I actually went in to purchase a bracelet for my sister for her birthday which was yesterday (we buried our Mom and my sister's son on March 10th). I really hate that I experienced this because again, I love Pandora.

Representative did not seem to want to help or be bothered

The salesperson was an attitude and very rude. The manager came over to assist with the transaction & had attitude as we’ll & slammed the cabinet door very loud. I will never return to that particular. Service was very lousy.

The sales associate was not knowledgeable on the items I wanted so I just bought something anyway. Asked her certain details and to look in the mall foyer where they had more items ,she glimpse but said they didn’t have what I wanted. Very disappointed and dissatisfied. She did not go beyond to please me.

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I was unable to have my bracelets cleaned due to covid. But the sales associate touched several of my bracelets. I asked for specific charms, they were not available. I was shown 3 other charms. I asked for other suggestions and to see more charms, I was told they were sold out and would restock in January. I was allowed to walk around the store and I found a shine charm that I was not shown, when I asked about shine charms. The staff was not friendly or knowledgeable about the products. I started with a male associate and he left me and my bracelets out to answer the telephone. A female associate assisted me and completed my purchase. I was really disappointed with my visit. It seemed as if the associates were not interested in selling your products.

The sales associate was not friendly, helpful not patient. She was not able to answer my question and made me feel rushed and unvalued.

I felt like the sales person treated us like we weren’t going to buy anything. So it wasn’t the best customer service.

Checkout process was horrible. Devices kept freezing up. Had to try 5 devices. It took longer for me to check out than select my bracelet. Can't believe u have no registers. 30 minutes later i was able to go