Pandora Jewelry

Sales lady was very helpful, friendly and knowledgeable. Store was well stocked. Store is at a great location.

Great job on taking care of people

I had to wait outside of the store for a long time 25 minutes, I was the next in line. There were only 2 customers in the store. Only 2 employees inside the store were helping customers. It seemed you could use more employees to help with customer service. Sometimes an employee can get tied up for 30- 40 minutes just with a customer looking not purchasing and we had to wait outside the store while the customers were looking when the employees could have helped us to make a purchase while the other 2 customers were just looking. Not an efficient system. People in line are at the mercy of people looking for 45 minutes while we stood outside ready to purchase!

I didn't know what bracelet I had purchased from a different store and the sales associate asked me if I "at least" knew the color. I repeated what she said. I told her I "at least" know that it is silver. I felt somewhat belittled. I believe she realized her wording was delivered wrong. Overall, she was helpful.

Never give anyone a perfect score

I chose what I chose

Sales associate did not offer me the sale until I checked out. Did not encourage me to buy more! Rose gold section is so small.

They had a limited amount of charms for the bracelets. They did not have a variety of charms to choose from. It made it hard to choose.

The sales Rep was not as knowledgeable about the items that was in front of her. She quoted me a lower price for the item I was purchasing. The representative didn’t know where to find the item

I tried to get my bracelet cleaned. However, the new cleaning process did not work well. My bracelet looked worst. I decided to purchase the cleaning product and cleaned my bracelet at home.