Pandora Jewelry

The wait lines were a bit long

A ring I went to purchase was unavailable. I attempted to purchase an item online during cyber Monday and it was sold out... missing out on the sale, the sale was not offered in store

Sales associates were not overly friendly. I felt like the shopping experience was average. We were the only 2 in the store and I almost felt like I was bothering them.

I was satisfied.

I asked to have my bracelets cleaned and the associate took out a cleaning cloth to clean them. Well I am relatively new to Pandora but at other stores my bracelet charms are removed and thoroughly cleaned. There were no other customers in the store just me my sister, and three daughters. My daughters associate removed all of her bracelet charms to clean them and when I said something to my associate, the Manager, I believe, she made the comment that they clean them with the cloth. I said yes but you can clean them better if the bracelet charms are removed. i asked her to re-clean mine, she seemed bothered by my request and she passed them to my daughter's associate. We left our bracelets and picked them up before closing. I did not like that Manager. we spent money there, not sure if i will go back.

The sales clerk was very indifferent to my needs she seemed distracted and had trouble finding my requests of merchandise.

Purchased my first peice and I love it I will now start buying charms to go on it

Overall, I was highly satisfied with my Pandora experience. The only way my experience could have been improved was if the salesperson did not stand over my head while I am deciding which bead to choose. I feel rushed when this occurs. A little more space would be appreciated.

The only issue I had was pricing. The sales associate didn’t mention any prices. I couldn’t find pricing on the bracelets I was looking at. It all was a bit rushed and I didn’t know the cost of what I wanted until I actually bought it.

The charms are just too expensive. They didn’t have certain letter charms I was looking for. Very pricey.