Pandora Jewelry

The lady attending me was barley paying attention to me although I am a minor she should be nice. I felt like no attention was towards me, she was more focused on helping other more than me even though they were being helped. I would ask her about items in the store and she would hand me the pandora book and say,” just look in there” and I felt unwelcome.

The salesperson attending me was very busy having conversation with her co-workers and not paying to much mind of what I wanted to purchase. I finally made my selections and while wrapping up she was still having conversation with her co-workers. Once I came home I noticed that not all my items were in the bag. I called the store and I was told to go pick it up. The salesperson forgot to wrap it up alone with my other items.

purchashed two princess rings for my daughters a few months ago. had to return one of them because it cracked. associate gave me a new ring but went in the back stockroom for it. came home looked at it and it looked tarnished. went back to the store requested a new ring out of the case, quality of the rings are different from when I purchased them, you can feel the difference in weight and color from the new one that I just replaced compared to my other daughters from prior purchase. Completely different. Extremely dissapointed will not purchase pandora anymore.

The wait was extremely too long. It was over two hours. I knew what I wanted, one item. I was told the only way I could avoid the wait was to apply for a credit card or already have one.

I completely hate the fact that when you purchase items over 200.00 you won't be able to get cash refund until 14 business days .. this is very horrible and I won't never purchase anything from Pandora again .. I will also let everyone know about this return policy ..

Not enough associates working. Service slow.

They didn't have the gift set what i was looking for for mothers day.

The wait was extremely long considering the store was not very busy at all. I believe they had 3 associates helping people and 3 associates walking around putting items away. I would think that utilizing only half the staff while you have multiple costumers in the store is a waste of money and resources. Some jobs in the store should wait to until down time.

The store is small cramped & hot. You have to wait inline to talk to someone

There were customers in store being helped, other employees stood around looking at each other. They decided to put names on a list well after I was waiting, which would have people whom came in after me being helped before me. I made this know and was ignored. IF not for the fact I wanted a particular item that was asked for in my family I would have walked out.