Pandora Jewelry

I was really excited to come to this store as my local one is a year behind and doesn’t get the newer releases. Luckily I knew what I wanted because I could not imagine the experience if I didn’t. I felt super rushed and the associate seemed very disinterested in helping me explore options. I can understand it is probably a rather exhausting day with it being the weekend and a day before the 4th, but I didn’t want to be treated like another part of the routine. Probably would’ve spent more if I could have seen what else they had but oh well

The store is very small. You had to wait for an associate. I’ve been there several times trying to get a book, they are always out. Then I was told they would not be getting more until fall or winter.

I was there in peak hours and Covid safety practices caused delays. Also, I personally was having walking difficulties. There cold be more displays of merchandise so people could be spread out looking at the same time.

The store I visited doesnt have the thing I would like to buy.

The sales associate was not friendly.

The line was long to get into the store. There were three associates and one associate was doing inventory while there was a line of 5 or more waiting to come into the store,

The website said the store opens at 11:00am but didn't open until 12:00 .

The wait times are long especially around a holiday.

It took a bit too long.3 guest includeing me were skipped. The sound in store is very echoey,it was hard to hear with so many people taking.

The store hours were not accurate online. The sales associate was not rude but not friendly, also no more ins tore bracelet cleanings but offering to purchase a cleaning kit! It should be free. That's apart of the Pandora experience, it's not our fault COVID happened.