Pandora Jewelry

I had no problem with the store or the process of pick up. My issue is with Pandora Customer Service on the phone. Horrible experience & extremely poor customer service. It took 6days of multiple calls & no return calls that were promised for me to get a gift card emailed.

pandora stole my money and stole my personality

Katelyn was very friendly and knowledgeable about the bracelets and charms that we were looking for she was very helpful at giving suggestions.

I love Pandora have they look I love quality they have the best customer Best

There was two sales associates who had were really rude. They had an attitude with the customers. Really made the experience a 1/10. And one still looked like she was going to have an attitude because she thought she was going to be the one helping us. One was a tall girl and the other was an African American girl.

Megan C was not friendly AT ALL! When i asked to see the charms that would fit my bracelet that were in the showcase SHE DID NOT. I was handed a book and was told to look in it to see what was availableI. whats the point of having charms show cased in the store if sales associates are not willing to assist .I was not informed of any promo or sales until i was checking out and was advised that i qualified for a free bracelet. HIGHlyY dissatisfied

I bought two charms and one ring. I noticed that Megan C (205834) charged me for three charms and one ring. When I told her that she charged me twice for a charm, she told me I was wrong and that it was the discount code. When I showed her on the receipt, she said I was wrong and she didn’t double charge me. I did the math and told her that it didn’t add up for the two charms and one ring, but she told me I was wrong.

I bought a bracelet one week ago and the clasps keeps opening. Tried to exchange ans only claimed to fix it but its still not fixed and now I've lost my charms that i purchased 1 wek ago

She was very detailed with the jewelry items. Very patient with me and my boyfriend. Very nice and friendly this was the best retail experience I’ve had in a long time. She smiled the entire visit!!! 👏🏽👏🏽

Associates did not lead me on the right direction to purchase a charm for my wife for our anniversary. I was unaware that they had anniversary charms until I gave the charm to my wife and she was upset with the plain heart that they gave me for our anniversary.