Pandora Jewelry

I had to waite in line for for a long time.

One of my charm holder doesn’t work very well. I still don’t have time to come back to the store and change it

As you cash out they tell you earrings are non returnable. I feel like an employee for Pandora could easily wipe and sterilize an earring. Just as Offices could sterilize instruments used on you. It’s a multi million dollar company. The return process has become ridiculous.

Everyone was outgoing,professional and friendly.

We had to return an item because the sales clerk selected a size too small for my charm bracelet. When I went home to put on the charms it didn't fit me and would not clasp. We live 30 miles from the store and had to return for a larger size. It was a 60-mile round trip.

My size is hard to find, I am a 4. I love your selection but my size is not available.

Waiting in line to enter store . The charms I was looking for not available. All rings aren’t available in larger sizes.

I went for mother's day and all the mother's day items were sold out. there needs to be more in stock

The sales associate was so unfriendly. She gave me the impression she would rather be doing anything else, then show me jewelry. She seemed put off, when I asked to see something that she had to go out of her way for. She also told me I could not walk around store and look at displays, because of Covid. Not sure why , I had a mask on and she sprayed my hands with antibacterial spray upon entrance. I purchased but I was very reluctant because I was so puzzles with her behavior.

The store manager was very helpful and knowledgeable. She was friendly, shared new merchandise, and engaged in conversation.