Location
5000 Shelbyville Road,
Suite 1430 ,
LOUISVILLE, KY 40207
By JackieW | 5/25/2020
Due to the coronavirus, I had to wait approx. 20 minutes which was understandable. The sales staff was very nice and went out of their way to help me with my exchange.
By dk4brown | 5/23/2020
Madison was an associate and was willing to educate me on Pandora products. Since I am a newbie, I appreciate what I learned.
By Disney Fan | 5/23/2020
The associate Madison was very helpful. They were following safety procedures. The store was very neat.
By Amy K | 5/21/2020
Madison was great. She listened to everything I was looking for at the store! Made a new friend! 100% courteous and professional!
By Dawn B | 5/21/2020
It was a very nice experience. They did have what I wanted, which I loved. The sales clerk was very nice.
By Mercedy smith | 5/16/2020
Amazing from beginning to end! She was very patient extremely helpful even sent a picture to my phone to make sure the items I purchased looked good together. Pandora at the Mall St Matthews in Louisville Kentucky hands down amazing and should all get a reward for how they take care of their customers. One Queen name was Sam who brought my items out to me the other one who actually helped me I can’t remember her name but I wish I could because I would love to give her a gift for her awesome customer service and making me feel so comfortable paying jewelry over the phone.
By Quitta Martin | 5/10/2020
My order was handled over the phone. The associate was great. She was very friendly.
By Leesh | 5/9/2020
Great customer service. Nice products and cute gift bags.
By Pandora shopper | 5/9/2020
Good costumers service it was fast and easy every body was polite didn’t have any problems with my item I had bought. I will return for more items in the future
By Anonymous | 5/8/2020
Micah G was extremely helpful, she was so polite and helped me decide on the right size bracelet all while doing this over the phone!