Pandora Jewelry

I was exchanging a ring I had received as a gift and the center stone of the ring had fallen out. I went to store initially in June to place my request for an exchange. Since they did not have the product in store I was told I had to wait until they received a shipment containing the item I was seeking to replace. i was told they could not simply order the item I was seeking to replace. We first went to the store on June 13th and I did not end up receiving the replacement until August. Other than the delay of receiving my replacement I was fully satisfied with the process and the location.

They are out of stock on 3 of the items i was looking for.

I had to wait for a sale associate for like 20-25 minutes

I had to ask for a brand new jewelry that hasn’t been touched because the one I was looking at was getting black.

It took longer than I expected. Sales attendants were too solicitous, sometimes that's OK. I had other shopping to do.

I am highly satisfied. I love the charms. The charms may be a bit pricy. I like the incentive to complete the survey to get $10 off. I think pandora should do a points system that networks in all money people spend on charms; with an accumulation of maybe 500 points, people should be given maybe a $20 dollar certificate to use anytime in the store or online.

I was pleased with my experience. Not pleased with the prices

Not a lot of selection for birthday charms

There were too many customers and when I walked in to store, no one greeting.

had to wait for an associate. warm in the store