Pandora Jewelry

I had Zoe T. Helping me in the store, what a bad experience. She has no personality to work with the public.

Staff has no enthusiasm or seem friendly

As expected during the busy holiday season, there was a line outside Pandora - no problem. However, at one point during my ONE HOUR AND FIFTEEN MINUTE wait in said line, there were only two associates helping customers. Part of the wait problem was other shoppers disregarding the experiences of others and trying on every charm in the store, which i don’t fault Pandora for, but if it’s so busy that you need to put out the ropes for a line, you should definitely have more associates.

The sales people are always some how rude They usually don’t know about the policies And they always have an attitude when you have to return

They didn't´t tell us that there was no system or internet in the store. They looked up the charms in a catalog not in the tablets like always and when paying with a credit card, there was no system with the dataphone and they had to call to ask for authorization so we lasted too long in the store. They never apologized for the delay nor gave us an explanation. The people were also rude.

Very frustrating and the associates showing an attitude and faces of being annoyed when I was questioning the policy that should have the customer be aware of prior of purchasing. It seems like you take the money of the person and when problem comes the person has to wait for their money in mail. It doesn’t make sense at all.

I purchased a round lock with a chain and lock itself is crooked

Mi esposo y mis hijos compraron el sabado 12 de mayo y me dieron el regalo del día de la madre y gastaron $240 y ni tansiquiera le ofrecieron la jewelry box que tenian gratis por la compra de $125 yo llame el propio día de la madre al store para preguntar y como era de suponer ya me salieron diciendo que para ese día ya no tenian.

The sales associate looked like she didn’t even want to help. She was so dry and barley helped with our questions. Not the nicest.

My first time shopping in your store, I was much unexpressed very limited selection and such a small space to move around. I always hear people say that pandora is the place to shop not for me, I went in with the intention to purchase items for my daughter and I but again not much to choose from.