Location
1780 Willowbrook Mall,
Space 1780 ,
Wayne, NJ 07474
By LiLi | 4/26/2022
The sales associate was not helpful at all. Was rude and didn't have any knowledge of the merchandise.
By PatriciaR | 1/30/2022
The sales associate was very rude, and had a very nasty attitude, I understand it was closing time but all I wanted was to purchase some things, I knew exactly what I wanted and she had to do was sell to me instead was extremely bothered so I just said it was ok.I will never return to this pandora store, it is the one closest to me but will not return
By CD | 1/8/2022
I placed an order online I only received half the order in the box but the package slip said it was all inside. I called multiple times but Bc of the pandemic there must have been short staffed. I returned the box stating I didn’t receive certain items. Till this day they have only issued me a refund on half my order when I didn’t keep anything from the original order.
By andjustlikethat | 12/24/2021
I stood in line for over an hour at Willowbrook Mall location and the sales associates, one of which is named Christina, kept letting people walk up to the front of the line & make orders. Instead of making these people wait in line like other patrons, she was checking them out. It's unfair and disrespectful. When I was next to be allowed in the store she let these two women cut me in line & buy items. I told her it was unfair to me & everyone who waited in line for over an hour. She & her colleague with blue hair were rude and dismissive. I didn't even want to spend my money there at that point but I had waited for so long.
By Rhonda P. | 12/20/2021
Panfora Staff member Maria (Willowbrook Mall , evening shift 12/20) was very disrespectful to customers and especially myself as she accused me and the person accompanying me of cutting the line and demanded with nastiness and disrespect for us to go to the back of the.line and than we were threatened that security would be called.
By RF | 12/20/2021
I was sold a damaged clamp on a bracelet and it cost me to lose my entire bracelet plus all my charms. Because of the damage clamp . The association was notified the same day , i never left the mall after my purchase , I made sure it was closed correctly on my arm when I placed it on .
By Anthony L. | 12/13/2021
Rude salesgirl, not friendly and unhelpful.
By Kitty | 12/13/2021
Employee where so rude and didn’t even want to take care or me. I was in line for almost 10 minutes and when i walk in to the store i wasn’t getting attended. I had to walk up to 3 of the coworkers to get helped and was ignored. At the end one of the coworker decided to take care of me after i was basically begging to do so after they had call me to get helped.
By Favent | 12/13/2021
Today I was suppose to receive a bangle bracelet with my purchase of $150 I spent over $160 and always purchase from there ! I would love to receive my free bracelet please.
By Anonymous | 12/3/2021
Your employee are very cold and it felt like they couldn’t be bothered with customers that is why I stopped coming to the store I tried again but nothing has changed