Pandora Jewelry

I was not satisfied with the sales associate.she was very rude and downright NASTY! I spoke with the manager who overheard the associate speaking to me, she then stepped up and assisted me with the purchase.

The associate was very rude and nasty she had a very bad attitude a d made a very disrespectful comment..made me feel very uncomfortable..

Nos descriminaron por no hablar ingles

Marta was being disgusting rude the way she treated my bracelet when I asked to take it off to put the charm in. Couldn’t even take it off. Then when she was taking the charms out she was being rough with it. I payed a lot of money for my bracelet to be treated the way she did aggressively. Will never go back to this store ever again and I will be the one putting on any charms in my bracelet not any sales representative. This experience was the worst.

There was no line outside I came back after an hour to pick up my bracelet after purchasing almost $300. Someone took care of me and said to step back outside that she did not call me to come in, after her helping me and being rude, the manager came in and said to move from where I was getting take care of because I was on his way. This place is rude starting from the manager. Not coming back ever again

I went to a water park with my kids i forgot to remove my leather bracelet and my other two Pandora’s bracelets i went to the store to see if they could cleaned they received me with attitude. Like i was supposed to know my bracelets were going to be mess up. Very disappointed

The pandemic is legally over and I understand the stores decision to continue capacity limits, social distancing and requiring masks. However, when there is a 6 person line waiting to get into the store, the sales associates should cut gossip sessions, forgo leisure shopping experiences and get customers in and out. I told the employee Associate: 149600, that she can discuss her previous customers ugly wedding bracelet at a different time. When it was my turn, I requested an exchange because my aunt and niece charm came with two aunts. I was told that they allegedly sold the niece/niece charm in the short time from my purchase and that I would have to return my item and find it online. They were rude, they had attitude and the other customers all were in agreement with me. These associates are a terrible representation for your brand.

Cartier demonstrated great customer service and care through our transaction. I was hoping to spend more money today and new items. We were looking at rings as the other associate approached and moved us out the way, after Cartier politely told her we were not done and told the associate there were more rings on display adjacent to us. I thought this associate was very rude and condescending not only to me but to Cartier as well.

Needed a beacelet fixed or exchanged which i was told it would be then associate told me No. Also my bracelet to be cleaned and didnt even do it .

First of all the sales associate told me I should leave my children out side the store so I could look around. Secondly when the product was purchased the sales rep ask me to have my children stand outside the store until I paid. And lastly I felt harassed by the satff.