Pandora Jewelry

I took my 79 yr old grandmother into the store for her birthday. She needed her bracelet cleaned and wanted to pick out a new bead for her birthday gift. She is a very needed/difficult person in general. But, the staff seemed to understand and was sweet to help her with all her request. We plan to return at month end to get another bead. It was a nice store and great experience.

Sales lady was very helpful with my nephew buying a birthday gift for his mother. The atmosphere of the store was very friendly. It was nice to be able to get the gift wrapped in the store.

Staff friendliness Selection Convenience

Beautiful store. Good service. Helpful staff.

Kaysy B my sales associate was very helpful I appreciated the helpfulness to build the bracelet that I wanted The store had everything I requested

Called ahead and was told they had birth stone sets. When in store was told they did not have them. But could put together a set. The stones did not match so chose something else. Was not wrapped with tissue just put in bags.

The friendliness of the staff can be better. It feels like this time (along with other times I’ve visited) the staff is not as friendly as what you’d expect. They do their job and are professional but don’t have the personality of “welcome to pandora” and “can’t wait to help you”.

I like to browse and shop on my own but can't do this at any Pandora store. I am shown a tray at a time and only get to see what they want to show me.

Spent a lot of money in one visit and did not get a gift…. Or given rewards for next purchase.

Placed two orders online, one filled, the other was refunded. It said one or more of the items was out of stock, so it kicked back the whole order. When I got to the store, I showed her the order that was canceled and she found all of the items. I just purchased them i