Pandora Jewelry

Had problems get my 10$ off wasn’t told properly how to get my 10 off

Some merchandise was not available in store; I felt like there wasn’t too much variety.

Long wait time outside store

The waiting line was ridiculous even for just a pick up order. Once inside Brenda was able to give me the best service. Brenda was patient and really good costumer service. I did notice what looked like the manager in all black that was not being very nice to other workers. Over all Brenda did an awesome job.

It was nothing against the staff. I understood it is Holiday season. I had to wait in the store 40 minutes before being assisted, but once assisted I was out in no time.

When I arrived nobody greeted me. There is no control of who is next. Associates helped two other customers that arrived after me.

Not sure the reason but the store didn't carry rings in size 8. Only 8.5 and 7.5. The store was also out of stock on quite a few rings my girlfriend wanted. Lastly, when choosing a charm bracelet the catalog said $115 however when the associate rang it up it was $150. You should probably make sure your stores have up-to-date merchandise catalogs. Other than that the service was great. Let me make it clear there were no issues with employees only with stock and pricing.

purchased a charm but it seems that it was used

Por la falta de paciencia y porque no tienen personal que hable espanol

Si estuve satisfecho