Pandora Jewelry

Rude and unfriendly service

I was very satisfied with my Pandora experience. My responses to all the questions were highly satisfied. I will definitely shop here again.

I stop by to make a couple of purchases for bday and graduation charms and bracelets The sales associate was not helpful and seem to be in a hurry to rush us out of the store did not suggested other options.

Lack of items in stock

The sales associate was rude and didn’t want to show me any of the merchandise. She lied and said there was no more of the specific item I was looking for (a Mother’s Day pendant for a charm bracelet) when there was

The sales rep was not very nice.came to other location and the sales staff was friendly and knowledgeable

Long wait. Others who arrived after I did were helped before me. I asked for particular charm and was told it didn’t exist. Later saw charm in catalog. Sad. I spent over $100.

The associate dropped the ring i purchased which later that day the stone fell out. The size options were very limited. And i had to pull up what i wanted on the website because she didn’t know what i was describing. . She wasn’t familiar with anything in the store.

I ordered a ring online and apparently cannot return the item in store. I could only receive store credit which I eventually accepted, but then there was another inconvenience. I could only use the store credit in store at this particular location. Too many rules to return a ring and I will not be shopping here again.

The sales associate was not very courteous. She could not confirm or deny the purchase of the broken ring that I was trying to exchange or replace at half price. After making a new selection for purchase; my sales associate was more concerned with talking to her co-workers than being attentive to me as a customer.