Pandora Jewelry

I was satisfied with the service but I found out during my visit that the Pandora that I visit yesterday plus the one that I shop in for Christmas time for my family are not consider sister store. I had to create a new customer number and that if I am going to that other Pandora; I must bring my receipt if I needed assistance with the purchase I did yesterday because it would not have it on record what I just bought in this Pandora. Overall I was satisfied with the customer service and visual and cleanliness of this location.

It was okay. This was my 1st Pandora purchase and I signed in but there seemed to not be enough staff as I waited at least 15 mins to be serviced. I wasn’t in a rush but it was noticeable. The gentlemen was nice and helped me pick out charms but one thing he didn’t show me was how to change or add charms if I wanted to. Otherwise he experience was good.

It’s the gift that keeps giving.

There is always room for improvement.

The wait line was about 20 minutes and sales person couldn’t find ( locate) the bracelate I was looking for . It took her another 10 minutes to find it.

I had to wait in line for 30 minutes before I saw a salesperson.

I had to wait for a while before a rep became available.

I was looking for a charm they was not available. It was on sale online 30%, but out of stock in the store.

The ladies were very helpful and knew there inventory and prices.

I have experience twice already that every time I go into the pandora store I don’t feel welcomed. It’s like they don’t care for my money. I feel that they should greet and ask if one needs help rather than assume that one is only looking around. Thank You.