Pandora Jewelry

I understand it's the holidays but to have to wait in line outside the store and then wait again once we were allowed inside the store was a bit ridiculous. Only my second time visiting this location and also had a bad experience the first time (and it wasn't on during a holiday period).

I know it’s Christmas time, but the waiting time was loong

Some of the items were out of stock and the sales girl could've recommended more options.

The rose gold bracelet purchase I made had limited charms. Also the silver charm I wanted they did not have.

You have an item that is $15 that is the key to opening the bracelet and to clean the product. I feel that anyone who spends over $500 should be able to give this away at no charge as the free gift. My purchase was almost $600 and I did not want the Christmas ball. I wanted the key. The sales clerk was nice enough to exchange it for me out of her own pocket but I feel that wasn't the right way to do it. I don't want to leave a store feeling guilty. My husband was not about to spend another $15 after already spending over $500. I think this could be an incentive, "if you buy one more charm, you will be over the threshold to earn this gift." Of course, everyone wants the key because it is very hard to put on the bracelet without it. The fact is you need 2 people to put it on. I do like the way it looks though.

it was a pleasant experience - No Wow Factor-

I wanted more selection. Bigger ring size collection. And knowledgeable staff

You're staff was attentive and very helpful. The Pandora credit card does help us to make our purchases. In my opinion there is always room for improvement and it is not my usual practice to give the highest ratings.

I left the sore using the item I purchased and didn't receive any box for later storage

The first perdon who assisted us wasn’t knowledgeable of the products but the one after did