Pandora Jewelry

I needed a bracelet downsize and they wouldn’t do it

I placed a store order pick up YESTERDAY and I still haven’t received an email to pick it up. It has been 24 hours. I also bought my first pandora bracelet yesterday and was treated very poorly.

The sales clerk was too busy talking to staff and couldn’t be bothered really helping with putting charms on bracelet so I could see how it looks very disappointed

Bought a product on sale . Associate never mentioned that i can not return or exchange. After came back to store , the store have denied my return. Braceket is to smal , they did not have one size bigger . Were supposed to take second same bracelet for daughter. She did not need it at all. And better chose eyerings . I have 3 more bracelets and diferent eterings. Thinking to never come back to store

I truly feel if you order on line for pick up when you get in the store you shouldn't have the way in line with the others I waited over an hour and I paid you all before I got there. You all should have a separate line for pick up orders. When this issue was brought to your sales associate attention she was very rude.

I’m a very loyal and frequent pandora customer, I’m not to pleased with my last experience. I did a pop in just to browse the latest pandora jewelry. I found two charms that i liked and the sales associate brought a third charm to my attention, but I declined. I’m still pretty annoyed that the very next day, after making a purchase, I received an advertisement for an upcoming promotion buy 2 charms and get 1 free. I don’t think that was justice for me as a customer at all. The least she could’ve done was explain or make me aware of what was happening at pandora. I don’t like that the sales associate did not disclose this information to me .

I received a bracelet as a birthday gift. It was too small so I went to exchange it. The clerk told me it was scratched and I never wore the bracelet. She told me I would have to purchase another one.. she said my charm was also scratched but it wasn't

I have a pandora credit card The girl was new and said because I have a pandora credit card we are giving 10 percent off that order she went to go do it and the manager said that is for only new sign ups . Ok well ur employees told me I could have 10 percent off u should honor that . I will never shop at pandora again , if someone wants to give me 10% of my money back from the order contact me ginab4412@gmail.com if not I will never shop there again .

The sale associated was no friendly at all. I asked for help and the head person had a additive but helped the people that came in 20 minutes after me, not sure if it was a race issues or what but I had me young daughter with me and I choose not to make a big deal. All children watch their parents but I will not return to this Pandora again. I was mistreated and I spended my money all everyone else

I indicated that I was satisfied with everything but the selection in the store. All the charms look mostly the same. I do like the different themes you have, though. Especially the Harry Potter ones. I just wish there were more to choose from.