Pandora Jewelry

It would be helpful if there were more associates to assist. A gentlemen before me waited 45 minutes just to purchase the things he had on hold. He could have been in and out if the woman collecting names just rang his transaction. I waited for a solid 30 minutes as well and I knew exactly what I wanted.

They were out of a specific charm I came in for. Lots of confusion on whare to look for it. Never did find it. Settled on a different charm. Was a little disappointed about that. Took lots of time to find charms in"price book" to check out. There has to be a better system to check out guests!

Liked the item a lot

Associate was very knowledgeable. Clip I purchased was not in stock, had to remove it from the display. Saturday afternoon was very busy, 20 minute wait.

- Promotions never seem to include gold pieces...silver only - Items are not easily visible...are in multiple tiers & can only be seen when sales associate takes bottom trays out of case. - Would like to see items displayed where they can be seen in cases...not in tiers. - Would like to see more store promotions on gold as well as silver pieces.

Initially when I ask for a necklace, one cashier told me the price was $125 with the old clasp. The new gold clasp was $350. Well another cashier after I selected to buy the old clasp came over and said the old clasp was $350 too. So I was completely confused because they didn’t know the prices and I ended up payin more than $325 for the necklace I wanted. Like Pandora, but I like it better when Kevin is in the store. Should I have received a discount for the misunderstanding? Perhaps, it would have made the mistake more bearable.

I bought two beads and a bracelet and didn't get boxes for the beads, I think I should have gotten the beads in individual boxes.

They all seem to have like dual energy the lady I had looked so lost I rather went somewhere else

The sales associate was pulling individual charms to show me instead of showing me the full case of charms. I did not like that.

The Black lady expects you read a sign that is at your waist that is on the line. There is a line/rope to enter and exit the store. How does the customer know this when it’s two directions to enter the store? Fix her mouth and fix the sign. She wasn’t polite and courteous as she provided the directions.