Pandora Jewelry

I understand COVID protocol but the wait was a little ridiculous. The sales lady was not as friendly as I’m use to when I shop at said location.

I originally ordered my bracelet online. They sent me the wrong size. I went to the Orland Park Pandora store to just exchange it. They switched it out and I had no problems with my visit there.

I had to wait in line to enter the store over 20min. There were only 2 employees working in the store assisting customers at the time I was there, yet there were more employees working. I was looking for charms for my relaxions bracelet and it was a bit discouraging to find out that Pandora makes minimal charms for the relaxions bracelet.

Need a more selection of new product

I was told that the store had a deal with the new items if I purchased three items. Well I purchased 5 items. I was told that I was not able to use my teacher discount.

Wait time in line

Associate was disconnected. Lacked knowledge and did not provide must assistance. I guided myself through the experience

Did not have the items I wanted in stocks from the new collection. Would have bought more rings but the sizes were not available.

Not enough sales associates, resulting in a longer wait

the wait before being allowed in the store was a bit long. the store needed to have more associates available, to accommodate the customers.