Pandora Jewelry

The ring I bought broke 2 days after I bought it. I will be taking it back to the store this evening

Customer service was excellent but your sales are few and in between.

They don't always have the item that I'm looking for. They also don't tell you when there are promotional going on or when there will be a promotional sale

There were not enough associates to help the customers. The wait time was well above 15 minutes. Once I was with an associate, they didn’t have the bracelet I wanted for a friend due to shipment not coming in yet, so I had to pick another one. I spent well over $100 and wasn’t offered the free gift, I had to ask about it. The associate advised there weren’t anymore, but didn’t say when they would would be getting more in. I like that perk for spending so much for bracelets and charms, but I wasn’t even rainchecked on the free item. Overall my friend was happy with her gift, but she just doesn’t know what I had to go through to make it happen for her.

My experience at the store was satisfactory, but I was very disappointed when on went to the Pandora web site the very next day only to see the same bracelet that I and many other people paid $99 less than 24 hours earlier on sale for $35 . I felt that myself and many other people had been swindled.

Didn't have what I was looking for

I was looking for a specific charm, called before I came and was told it was in stock. When I got there I was told the item I wanted was retired.

The other item that I was interested in was only available in a small size. The wrapping paper for my gift was not large enough. I was never asked if I wanted my pandora bracelet that I was wearing, cleaned.

I was not greeted kindly but I like Pandora's so I stick around as someone walked over to assist. Price of the object/merchandise was not an issue for me however, my not so attire was not a welcome sight in the store. Sales associate needs to know that money doesn't know color or the way a person dress. those were my only issues with the sore. my husband and sons always buy Pandora for me. I just think the product is different.

Outstanding service. I'm just never highly satisfied.