Pandora Jewelry

Porque me quitaron los charms que estaba mirando para que otra los mirara y yo ni había acabado de verlos y ni me aviso que me los iba a quitar solo se los llevo a otra

I couldn’t locate what I was looking for because it was hidden. You had to have an associate to find things. I missed a sale by a day and there was nothing they could do.

I was not attended by any sales associates but the people who walked in after me were given assistance prior to me

The sales girl I had on this visit never once smiled. She didn't seem like she wanted to be helping me. I really felt she didn't want to be helping me, like I was beneath her. I hope I don't have her helping me the next time I go into your shop.

The associate that helped me was rude. Acted like she didn’t want to help me did not once smile.

No customers were at the store, yet the sales associate looked bothered that I came in. Facial expressions are everything and a warm welcome would have been nice. Took her a few minutes to acknowledge me and help me. Maybe because I was in gym clothes? I felt judged immediately upon entering. Even her tone of voice was not very nice. It immediately changed though once she told me about this survey. So I k ow she has it in her. Try harder Lizeth P.

I went into the store to exchange a Pandora Link Me bracelet that I was gifted however, there was very limited stock/ sizing. I ended up being fitted with a display or used bracelet which I didn’t mind at first. The next day while wearing the bracelet in the light I noticed very minimal tarnish near the clasp and adjacent link. Any product whether it was display or used should have the same quality as a new product especially considering the price point for a 14k plated bracelet. Overall I had more understanding about the low stock of the product considering it is a new line of Pandora as well as being after the holidays however, I was disappointed that I was given a bracelet that had some tarnish on it. I ended up going back for a refund so that I could order one online and get the appropriate size and hopefully newer bracelet!

I felt like the salesperson has no knowledge of the things she is selling or she has no recommendation for me when I asked her if she can show me something similar to what I was looking for. Eventho I had a clear vision on what I like or want but I feel like she was no help at all. I felt discriminated

The worker could not wrap a gift. States she was too busy but no one was waiting after me.

I was not greeted when entering the store. It felt like I was intruding and clerk was not eager to assist. Other sales people were doing inventory on the counter and I was directed to the counter that didn’t have the sales people with their inventory strewn across the counter. It’s as if I was dissuaded from seeing all the merchandise. I was their to spend money Finding a different store to frequent.