Pandora Jewelry

It was only one person helping. Nothing I asked for was in stock and sales person was dry

Customers waited an hour to be helped, including me! The store in understaffed and I watched many customers just walk out the door. The staff was very nice when they got to you so it’s isn’t their fault but I will choose a different store that has far more help available in the future. Signing in and waiting that long is inexcusable.

Lack of selection that met my needs. At store opening there were loads of charms all over the counters making it difficult to see available merchandise. I had a certificate to used and asked about tax and rep was very short. Not a satisfactory experience for the spending potential. Short staff (2) to adequately meet customer needs in a reasonable time during a store special of buy 2 get 1.

The customer service was not welcoming very very dry. One associate didn’t acknowledge that I was there and didn’t inform me that someone else would be assisting me shortly. The energy was not welcoming at all.

Store associates were not friendly or helpful. They seem to just be going through the motions to get through their shift.

The poor quality of the products that I have purchased. The customer service was horrible.Over priced horribly tarnished jewelry is all I have been sold.

The sales associate were rude and not helpful. There were 6 associates only 2 were helpful 1 was the manager the other 3 were stocking I assume the line was long. The other sales associate should have been helping customers.

Yege y no me atendieron muy bien la benderoa es taba como de mal umor y se enojo por que cambie de de sision queria otra cosa enbes de la primera y se molesto y eso no me gusto

Sales associate insinuated my bracelet was fake without even looking at my receipt. Advised my bracelet was purchased at that location and she did not believe me.

I first went into the store to exchange size on a ring, lady told me they don't carry the size so I need order online but I realized the size didn't even exist. Had I known I would have decided on ring size at the store given I waited 30 min to get into the store. I ordered the same ring online for pick up, they gave me the wrong size and even after stating so in the follow up nothing was done to correct it. I went in the store for the 3rd time and I have to tell them they gave me the wrong size since they didn't understand. I got the right size ring after some processing and the ring is clearly been worn as the sizing print is rubbed off. I'm just going to keep it since I like the ring design itself but I will never buy from this store again.