Pandora Jewelry

I was satisfy with my experience but I went to the store with high expectations because when i checked for one of the new charms it stated that it was available at the store but when i got there to make the purchase I was told that the item wasn't in stores as yet. Computer info need to be updated so that it won't be misleading. Sad

The store manager was rude, due to the date of the original purchase. I understand that Pandora has a return policy, but to my understanding, the policy was changed to 90 days because of COVID. The manager stated that the return policy was 30 days. I explained that the item was a gift and i could not make it to a store because of Covid and after some verbal exchange, he said ok and walked away. The sales associate Anneleise was very nice though and completed the exchange in a professional manner.

The associate took his time to show me the merchandise but the waiting in line was ridiculous. You have to wait in line outside the store when you finally in the store you still have to wait in lines until you called next. Overall Tyrese was very patience and knowledgeable.

The time frame to obtain service was unacceptable

Мне очень нравится само продукция но к сожалению в магазине рабочие не очень хорошо обслуживают! Надеюсь что они будут над этим работать.

I was not highly satisfied because there was a long line, and it was very frustrating to wait in line for a long time, and it took a while for our items to come from the back.

I was very disappointed with I wanted to return ed something I bought on line and was told NO after I had called Corporate before I went and I was told yes you could return online purchase in the store.

Very pleasant sales associate and very knowledgeable. Kayla

The line was long, the worker was very nice and she helped me a lot.

The lines were confusing. After spending 20 min on one line I was told I needed to stand on the other line then come back to the line that I had already stood on.