Pandora Jewelry

i bought a lot of stuff by you and they didnt put in a gift

I went to buy a charm and I didn’t like that they didn’t tell me graving was extra wit out asking me permission first…

The sales assisting me was not helping me with options or recommending anything for me. This is my first experience at pandora, and I feel not welcomed. I hope I won't have to go through this again. The manager later assisting my friend also helped me.

Was out of charms

The sale associate was very rude and unpleasant.

I had a bracelet that I had purchased for Mother's Day in 2015. I had a charm that got stuck on the charm. The bracelet had to be cut to remove the charm. The sales rep informed me she had to keep the damaged bracelet. I could not keep it, nor was I given any kind of incentive for the bracelet that I purchased in 2015. If someone can tell me why I could not keep the damaged bracelet, I paid for it. The incident happened at your Kings Plaza store on Thursday, March 17th. My name is Shirley Christmas, my number is 917-795-5755, my mail address is 4032 Hubbard Place Brooklyn, NY 11210, my email address is shirleychristmas@outlook.com. Thanking you in advance,

The wait was over 30 minutes to have an associate assist me. The customer service was very low or non existent. The store was stocked with charms, which is what I went for. The displays were empty.

When I enter the store there were one seller talking busy with customer and there were two store person by the cashier but I was not neither greeted nor helped by them even if I was the only one customer in the store ( beside the one with the other seller) this kind of attitude is really not professional .after about 15 minutes looking around one of the store person who was by the cashier came to ask if I needed help.

It was my VERY FIRST experience at Pandora. Long waiting time (45min!) for assistance/sales person. Looked like sales person spend too much time assisting other customers, but when it came to my assistance it was all rushed up.

The associate wasn't as attentive as I would like I had to keep asking her to see things she really did not show anything unless I ordered I spent 300 and I could spent more if I had the right associate