Pandora Jewelry

The sales associates were very rude. It’s was three workers in the store and a line of customers. Only one workers was behind the corner and helping. One worker kept leaving the store and coming back making sure to not make eye contact with any customer so they wouldn’t ask her for help. The other guy was in the back and kept coming to the front looking about with no mask and not helping anyone. Worst customer service I’ll ever experience.

Nicole C should be focused on the CUSTOMER not the person who is with the customer. Even after he told her that I AM MAKING THE PURCHASE, Nicole’s focus was still not to me but to the person I was with in the store. if you’re trying to upsell or give any information it should be to the person who is asking to see the item. I literally had my wallet in my hand and Nicole still would not look at me at all when speaking, just focused on the person who was with me. THAT IS BEYOND RUDE.

The entire experience and staff were horrible ! The worst service ever they did not care about any other customers waiting to be serviced. A woman with blonde / brown hair wearing all black we’re giving customers dirty looks and many of the customers were AFRICAN AMERICAN, she needs to be removed. The whole staff does ! TERRIBLE At a point they were behind the register talking and laughing with each other ! HORRIBLE SERVICE IN KINGS PLAZA MALL !

I was told my item was ready for pick up and it never was and I had to purchase the item over the phone and then pick it up at curbside witch is not an option online and got charged for the item that they told me was ready for the first pick up

The sales associate was extremely rude , disrespectful and she did not speak to me as I was the one paying she choose to talk to my friend that was standing next to me

The person processing our return Salome no. 134908 was very rude. She mocked and laughed at us even though we made a return and a huge purchase afterwards. She would joke to her coworker about us as if we can't possibly hear her. Though the store was busy, the person that first helped us, Clara no. 171143 was very nice and patient. She fixed up our bracelets after we paid but Salome said that the store was too busy and she cannot help us with it even though she was standing around doing nothing. Overall the experience with Salome was terrible even though we only spent a couple of minutes with her this time. Last time when we purchased from her, her attitude was still tolerable since we are helping her make her quota. Would not go back again

they didn't have what I wanted